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Office Procedures for COVID-19

We are doing everything we can to ensure that we are in compliance with the Ministry of Health’s requirements for safety, including PPE, physically distancing as best as possible, and consistent sanitation protocols.

The following list details the measures we are implementing for your safety during your care:

  • Hand sanitizer available at entrances and in rooms

  • Reduction of chairs in the reception area to reduce surface contact

  • Large acrylic shield at the front desk with openings for transactions

  • Disinfection protocols for high-touch areas including all adjusting tables between appointments

  • Staff will be wearing appropriate Personal Protective Equipment (PPE)

  • Masks will be compulsory and provided to all patients

  • Appointments can now be booked online with the Jane App in addition to booking in-person, via email, and over the phone

  • Limiting the number of people in the office at any one time

  • Limiting the exchange of paper: receipts will be e-mailed upon request and intake/feedback forms have been digitised for easy online exchange

Have more questions? Please feel free to email my office manager, Jade.

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